Case Studies

Client

Client is a Bengaluru based globally recognized, innovation-led biopharmaceutical organization that is enabling access to high quality, advanced therapies for diseases that are chronic, where medical needs are largely unmet and treatment costs are high.

Problem

  • Due to the lockdown, the induction program for a couple of hundred of new employees was cancelled.
  • They wanted the new employees to be trained within the stipulated time on the various modules, since physical mode of training was not feasible.
  • Their current induction was in form of PPT, MP4 and some word files.
  • Time of implementation was a big concern as the client wanted to utilize the lockdown period for the induction.
  • Because of the lock-down end-user support was very critical to make this transition.

Solution

  • GOLS offered its Ready-to-use (off the shelf) LMS and conversion of their existing Presentations (PPT, MP4, Word files) into a Level 1 content with professional Voiceover.
  • The Induction module had a total of 9 modules with built-in assessments to check the knowledge retention of the new joiners about the topic.
  • The solution is capable of tracking the activities of the users, in terms of individual course report generations, login activity, etc. This LMS is hosted on secured Amazon Web Services (AWS) server.
  • End-user support was provided to the new joiners who would face any challenge at the time of accessing the courses.

Result

Launched the Induction program with client branding within 1-week of go ahead.

Client

This Mumbai based client is one of the fastest growing companies in the Life Insurance sector. The client is now ranked amongst top 5 companies based on individual weighted new business premium.

Problem

  • Low level of motivation amongst the insurance advisors to complete the mandatory training programs
  • No means to assess the learning acquired post training.
  • Fun elements to be included to make the learning more engaging and increase knowledge retention
  • Stringent timelines of implementation as the preliminary round of training was already completed

Solution

  • GOLS offered the learning and assessment solution designed on game-based principals.
  • The game was designed as a pro-biking application with an option to chose avatars, rewards, penalties, and life lines to check the retention of learning.
  • Dashboards allowed learners to gauge their understanding as well as L&D teams to track progress across the geographical spread teams.
  • Automated certificate was provided after successful completion of the training.

Client

Our client is a private school based in Ottawa, Canada. The school offers preschool through Grade 12. Known for its strong academics, the client meets and exceeds the curriculum, allowing child's education to thrive through individualized learning programs.

Problem

Client was struggling with content development and support for the third-party LMS accredited by the government. The client was randomly uploading links and learning material on their website for student to access and no assessments to track the students’ performances.

Solution

  • Audio-visual content development with characters and animation based on raw content provided by the teachers
  • Arranging content including links, videos and other reference links as per the course maps to track usage and assess students learnings
  • Content conversion to SCORM and upload to LMS
  • Creation and management of discussion forums.
  • Uploading assessment questions, criteria’s in the LMS for various courses and assessments.
  • GOLS team uploads various supporting documents such as learning goals, learning objectives, videos, gizmos, etc.
  • Day-to-day management of content, quality control, and LMS

Successful Enterprise LMS platform migration and implementation for a major healthcare provider in Florida, USA


Successful Enterprise LMS platform migration and implementation for a major healthcare provider in Florida, USA

The client is a multi-service medical practice consisting of over 170 healthcare providers and more than 1000 employees at over 150 locations across Florida.

The client wanted to leverage eLearning technology to impart continuous training for its staff and also extend the same to registered patients.

The client was struggling with their current hosted LMS platform as it was not customized to their needs and the cost of customization was prohibitive. This resulted in the client no being able to implement their enterprise eLearning vision.

Final Result

Cost Savings
Timely Migration & Rollout
Improved Physician Productivity
Faster Implementation of Initiatives

Key Strategies Implemented

Learning Paths

Role-based learning paths for different departmental users.

Auto-enrolment

Auto-enrolment based on eligibility criteria set by the learning team.

Course Catalogue

Rule-based recommendations from the course catalogue based on specialization and designation.

Assessments

Post module assessments to check the understanding and learning retention.

Survey

Custom survey module designed to conduct surveys and collect feedback.

Challenge

  • Making the sales training module available to pan-India sales team in their local language and conversion of sales training module in 10 Indian regional languages
  • Need to maintain the essence of the training during the conversion to a regional language

Methodology

  • Step 1 : Understanding of the core systems of 7 sales modules and choice of languages. Project roadmap created and shared with client.
  • Step 2: Multiple teams deployed to lead the conversions in different languages and complete on-screen text (OST) translation, syncing the voice-overs, checking on the interactivities, testing, etc.
  • Step 3: Converted modules made available to client within the agreed timelines.

7 module sales training in English to be converted to

  • Hindi
  • Marathi
  • Gujarati
  • Punjabi
  • Bengali
  • Oriya
  • Kannada
  • Telugu Tamil
  • Malayalam

The acceptance of the sales module in the regional language increased amongst the sales teams not fluent in English and knowledge retention increased manifold.

The client is one of the leading gold-loan based NBFC headquartered out of Kerala. Their diverse portfolio now includes microfinance, vehicle and housing finance, and SME lending. The client is present in almost 25 Indian states and has over 25,000 employees spread across its 5000+ branches.

Untitled Document